Just because I try the cable and decided to cancel it I have to pay 64. Also I know I've read somewhere that routers have a hard time fully rebooting if there are still devices connected but I have no idea if that is actually valid information and I find it next to impossible to disconnect all the various tvs, pcs, ipads, phones. And when I called about these two issues, they were handled and rectified immediately. Customer service and tech support were abysmal. I've been monitoring the situation holding my breath waiting for the other shoe to drop and will continue to for the foreseeable future.
If you have a larger house, you may need to get the modem and router separate or even a wireless mesh network, when it comes to networking equipment. Today I dropped off the equipment and closed my account with Spectrum before my new billing cycle starts tomorrow. Either pay their high rate or do without the internet. User error I worked tech suport as a Lead and trust this is the case 80% of the time 3. I had 2 techs there level 3 techs come to my home for slow and outage of my internet still happens. Note to comments below about suing Spectrum for false advertising: Forget it. Bait and Switch scheme, guys! Spectrum rep said only 100mbps or higher plans are offered.
The modems are external devices that connect to a cable outlet and a computer. The internet is the worst. We value your complaint and will review it. That is not the sort of service I want my money supporting. My download speed was around 7mbps.
How screwed up is that. This modem is the successor to the , which was their best-selling model when they were still owned by Cisco. This is just to sign me up not set up Internet service. Like Spectrum internet packages, Xfinity includes a no-contract option in some areas. What ever you do stay away from these liars and incompetents hired by Spectrum. And those savings can add up over time. This cannot be said about some other companies on this list.
This modem offers a full band capture digital tuner, upgraded power handling to protect against power surges, and improved heat sinks, all of which give it an edge over the competition. Everyone wants the same thing. The supervisor seems to rattle on a 100 miles an hour and basically say nothing. Customers can stream videos without issue and the speeds are fast enough to support multiple users on the same network. I love my internet speed and I would suggest people give their internet service a try.
If you have a contract with fees to cancel, call Spectrum and ask if this promotion is available in your area. More Control Over Your Device: One of the best things that you can get from your own modem is the ability customize it, including prioritizing devices and security settings. Speeds can drop as much as 35% during peak use times, according to manual testing of Spectrum plans conducted here at BroadbandNow. One of the most common routers due to its versatility in most living situations. My only minor complaint would be concerned with higher upload speeds. Fast forward through months of doing that and it has gotten much worse now. If you are talking about the ones labeled dBmV it looks like they are all between -3.
When you need customer support or tech support you speak with someone in India!. If the issue does not replicate after doing this, then the issue is either with the router or the wiring in the house. The wifi router generally has 5 ports on the back. This has been going on for a long long time and Spectrum just does not have the intelligent manpower to fix it. The special modem you must use has been on back order and the followup information about this is awful. You might want to contact customer service to verify whether your current modem is capable of performing at the speeds now provided.
This is used to remember your inputs. Cannot watch shows on demand the day after they air have to wait many days. Scanning down a list of programs trying to find the one she wants to watch is over the top — especially when she would be changing channels — she watches a half-dozen channels and knows the channels numbers — just punch it in. Sports, movies, news, and even educational channels, this package has it all. Then I can submit my bill and they may pay some of it. I called the customer services center and asked why.