Cons: Any changes made to an employee's info must be done before you start the payroll or you have to cancel the entire payroll and start again after the employee info has been updated. Recommendations to other buyers: if possible do implementation at year end. That way you can use it efficiently from day one. They are not all the same, they each have strengths and weaknesses and wide range of costs. Printer setup is a bit challenging. Which operating system does Patriot Payroll support? At the same time, it offers excellent mobile support to my team members.
I've had great customer service and they patiently walk me through everything when I need it. Call, click, or email to speak with an unbiased Technology Advisor for a no-cost, no-obligation consultation on your unique requirements. The web site is easy to navigate and provides useful information. I would be absolutely lost without it. Like some of its competitors, it makes its payroll experts available to complete this onerous task for you if you'd like. Employees can log in to their employee portal and download paystubs from their if needed, making your payroll paperless.
As for mobile access: There are no dedicated apps like Intuit offers, but you can now display mobile-optimized sites on your devices. I needed help to get started and great customer service to get me through the process since I was unfamiliar with all that was needed. For users inexperienced with payroll software, Patriot has a comprehensive help center with articles and video tutorials. Your only options here are to approve or cancel the run, or return to the first step. Pros: Easy to use and understand.
Testing this out for 1 month was a breeze. You can enter a description that will be displayed on reports and paychecks, and then supply the default dollar amount that will be subtracted from paychecks either as a percentage or a flat dollar amount if this is different for each employee, just leave it blank. Cons It was a little more challenging to set up than with our previous provider due to them using a third party for some things. Less effort than doing it in house. But no one has complained so I will wait it out and see who catches it. However, a walk-through is just a phone call away a Pro. I have only been using it for about a month but so far so good.
Navigation throughout the site is much simpler and one can find what they need very easily. They pay all my taxes for me on time, and submit relevant quarterly and year-end reports to tax authorities. I understand the reasoning, so this complaint is more directed at the user! The free trial versions let you enter information for up to 50 employees and use the software for up to 30 days. The layout of the website can be a little tricky until you get used to it. It could easily have access to employee information from anywhere and anytime. I recently moved my entire client base to Patriot.
You can rest assured their customer service reps are ready to help in any way they can. What payment method does Patriot Payroll support? I did a lot of price comparing before choosing Patriot! We do give warning in the system to remind you. Payroll reporting is very easy as the reports are easily downloaded. If you void the payroll, you are correct, you will want to call Natpay and make sure the file has been canceled. Pros: It is very intuitive and simple.
However as a Non accountant small business owner it was better in my eyes to go with Patriot. Pros: It is fairly easy to use, and if you don't know how to do something, customer support is very helpful and prompt to respond. But that's such a slight thing, I wouldn't really count that as much of a con. It has met our needs and we see no reason to change. I highly recommend calling them and letting them walk you through the setup.
Recommendations to other buyers: Take the time to review the filing that Patriot does on your behalf. The employee portal is a great tool that allows employees to access their information at any time without using any man hours. It does what I need it to do with the exception of some local tax issues. There are report and default options that may not be easy to locate how to set. Cons It is not for complex arrangements like those including comp time.
Set up is easy, and customer service will walk you through setting up the tax accounts if you need them to. To create a deduction for your 401 k , for example, you click Add a Deduction, then select the type from a drop-down list. Patriot payroll management software is very quick and easy to use. Video tutorials are very useful. Even with all of these extra features added onto your software package, Patriot remains one of the most affordable options out there. You run the payroll and the file.
Cons: There are a few quirks that could be address. We look at using another national payroll service, and the cost was more than what would make sense for us. I started with my free month yes, it is totally free and liked it so well I stayed with it. Patriot sends all the taxes back to you to deal with. Quick service if you have questions with their chat help feature. The best part is, everything is highly secure and hassle-free. I like that all the filing with the government is taken care of automatically and I don't have to worry about it.