Correcting The Issue By Disabling Outlook Connection Optimisation In this case we are using a pretty rare scenario. Any help would be greatly appreciated, thank you. Now you want to click highlight the account in question and choose Remove from the buttons on the right. Look no further, there's really only one player out there worth considering:. I cannot tell you how many times I've seen Outlook connectivity issues resolve with a simple restart. Regards, Steve Fan Forum Support Come back and mark the replies as answers if they help and unmark them if they provide no help.
Unable to open your default e-mail folders. We are not sure what the problem is. Or, if you connect to your Exchange account over the Web, use a Web browser to see whether you can access Internet sites. Comcast says that I am working off line which is indicated on the email screen in Outlook. In a nutshell, your Outlook account can get rusty and needs to be deleted and recreated.
I prefer to create a new profile without deleting the old one — just in case. T and finally join our fantastic where you can find help on all things I. It means that if you open your mail on web browser and perform some actions on Outlook, then you can see the changes turn to Outlook instantly and appear on the web mail. The old profile is effectively corrupt - change the default profile in outlook. I've run scannow as I've seen suggested, which showed no issues. We may try to logon to the web mail interface of your Gmail and Yahoo account in browser to verify this.
In the past a reboot of the exchange server fixed the issue but recently the symptoms continued. Firing up Outlook initiated the Auto Account setup. The information store could not be opened. After your computer has rebooted, start Outlook and hope for the best. If you're using Outlook 2007 or earlier, click the File menu. I used to try to dig so deep to find out what had caused an issue.
I have a few users that are having this problem of connecting to the Exchange server recently. If you continue to receive this message, contact your server administrator or internet service provider. I can see my email on Comcast site but prefer using Outlook. You can also check the status of the Exchange server by contacting your Exchange server administrator. I also tried on another computer, and I was able to set up my mail account on it with Outlook just fine. My friend who is a sys admin has this same status as you just posted on his which is exactly what we are experiencing.
In this case it this which is getting in the way. Whatever it was, removing the account, and then adding it again seems to have fixed it. Regards, Steve Fan Please remember to mark the replies as answers if they helped. Outlook must be online or connected to complete this action. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file.
Restart You should restart Outlook and, if that fails, restart your computer. Delete the email account, then recreate it. Looking for the best email solution? One problem is the outlook client just will not open in cached mode. More info: Our service monitoring indicates that impact is primarily affecting Outlook client connections, but there be some very slight impact to connections via other protocols as well. To learn more, see our.
Well it turns out that they were, and this was just a client side issue. Error: Cannot connect to the server. Hi Yes, the protocols are correct. If not, it may be your login name, your password, or your host. Solution: Verify that Outlook is online. Thought I would give it one more shot today and your site came up.
We still cannot connect to Gmail, but the error is not the same. If so, please first make sure that the internet connection is fine and stable. I went to the same place you suggested, instead of removing and adding the email account back I choose the repair feature. Update: This same trick seems to work for Mac Mail, too. I have not changed the password or the protocols. Here is a thread discussed a similar problem, see: Hope this helps.