I input all the info and then get a message that says this phone was previously synced with a google account on this device. For example what is my recovery email when I didn't even have one attached. It also helps to submit your answers from a computer you've used in the past. I've called provider, manufacturer, and got through to google to only be told that that department didn't handle this type of issue. I was able to go to from my iPad. From what I understand there is a new built in security in these devices but there has to be a way of fixing problems like these.
If you are not comfortable with this you can go to oneclickroot,com There is a cost under 40 dollars and they will do it remotely. What should I do to settle the problem? There they made a recommendation to me to do a factory reset. You might need to sign in. Your forgotten Gmail password is found and displayed here. Samsung restored my apps, so it was easy.
Apart from that you could try doing a complete factory default reset and then waiting three days at least before trying again. How do you think somebody's Dad, Mom or Grandparent is going to do? If you are beyond warranty but have insurance, you have a claim. Using your keys to guide you log into your google. The only caveat that I see is that you reset the password. I forgot my password in my google account then i try to reset it on my pc but it didn't work it says i need to sign in the account that was been synced with this unit.
Now when I try the recovery it doesn't even ask anything. Go to google and take a look at their suggestions on how to recover your original email and pass word you used to setup your account. Sorry we couldn't help you! There is the next button but as network appears without simcard i cannot press it or touch it. I cant try the suggestion under the link above because i cant get past google telling me its the wrong sign in. There is no warning of what might happen if you don't have the details of your account. He tried factory resetting it, but it pops up wizard then exits. After you select Forgot password and enter your username, we offer you recovery options in order to access your account.
All it asks is my previous password, when I created the account and a gmail to send something to however when I try to fill them in it still says it cannot verify that it is me. I'm sure you get the picture. I am extremely dissapointed not with this security measure but with the fact that 1. Step 3 Accounts that you have automatically logged with Chrome will be displayed in the window. I followed with asking which of the two is the cause. The password is correct so that is not the issue. Phone carrier will not replace the phone because its a authentication issue however the info is correct so i just dont get it Hi I am having a similar problem.
I am unable to restore via Google account. I had a note 5. I am sorry for the delay in replying. Locked out, I can hear the verification code arrive, each time. I had this phone for only 20 minutes before i forgot my password and had to do the factory reset. Search your web browser history for Inbox or Gmail® to see if it reveals your address. Not all phones are affected, but those that are will react this way.
Once that is done, you can switch to that account as your primary. If not, you likely have a device issue causing your login challenge so you should deal with it with your device manufacturer or service provider. You have to be sure the firmware is for your exact phone. Google sent me back to Verizon. I promise if anything is found out I will try to let you know about it. Samsung had me do a factory reset to fix other problems. Are there any options for us besides throwing it under a bus? Then, unfortunately, wait the 72 hours as noted above.
And that's what got me in this mess in the first place. I am a reseller of a hosting service. I've never had a single problem with it and was expecting no less from a newer device but have been horribly let down by google on this one. Can I assume tht if the password has changed since the sync it is the new one which must be used, not the old? How are we going to be able to use your product if it is locked out for 72 hours? If, after waiting that time, it still won't unlock, you do indeed have a defective device. Any suggestions for that other than calling Tracfone again who just recommended what Idalready tried.
I recently got a computer with Windows 10. Find the most recent and count 72 hours from then. This can be your Gmail address, or it may be another email address you associated with your account. This is a google security thing. Plus Google has been zero help. Let me know if I can be of any other help. .
You can remove the block by waiting 72 hours or using if that is the only reason for your inability to setup the phone after the reset. My first suggestion is to contact Google Support - info can be found on Google's tech support website. I've personally spoken with Googles Reps and there is nothing more they can do. After that is complete, you can delete your old original account. Same problems on this thread with the phone saying my password is wrong etc. Get back to me either way so I know how you made out. I can only assume you haven't waited the 72 hours from that reset or whatever the last notification from Google was.