Eversource outage map. LIVE MAP: Massachusetts power outages 2018-07-30

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Eversource Launches Enhanced Outage Map

eversource outage map

That feature provides customers with outage information and updates in the method they chose—text message, email, or phone. The new map has an updated interface with greater detail on the time and causes of outages, and estimated time of restoration. November 20, 2018 —As part of its ongoing efforts to better meet the needs of customers, Eversource now has a new, state-of-the-art outage map that provides comprehensive information allowing customers to zero-in on details related to an outage at their home or business. Check out a video on how to access and use the map provided by Eversource below. Figures are updated every 15 minutes. Customers can also now report an outage using new features on the enhanced map. Eversource delivers electricity to 1.

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Eversource Outage Map

eversource outage map

The newly enhanced outage map is the latest upgrade providing customers with the greater level of detail they requested. To find out how many customers had lost power within a given community, users had to go to an accompanying table. Charles Paullin can be reached at 860-801-5074 or cpaullin centralctcommunications. A listing, by town, of total Eversource customers; the reported number of Eversource customers without power; and the percentage of Eversource customers reported without power. That feature provides customers with outage information and updates in the method they chose— text message, email, or phone. Customers have since shared positive feedback with the energy company related to the availability of more timely information. Outages can be reported on the map, real time weather patterns can be seen on the map and bookmarks for quick reference of certain places can be made as well.

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Power Outage

eversource outage map

The company also provides natural gas to 232,000 customers in 73 Connecticut communities and supplies water to approximately 197,000 customers in 51 communities. The newly enhanced outage map is the latest upgrade providing customers with the greater level of detail they requested. It replaced a static map that simply showed the number of outages per town, he said. The upgrades added in that phase allowed customers to get outage information and updates via a method of their choosing: text message, email or phone. Click on a city or town to view the percentage of customers without power, notes on restoration and other information reported by the utilities.

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Eversource Launches New, State

eversource outage map

With one click on the new outage map, customers can view up-to-the-minute outage information, including the number of customers affected, the time and cause of the outage, and an estimated time restoration. Eversource launched its first phase of an ongoing effort to improve customer outage communications in December 2016, with the enhanced customer notification system. These upgrades highlight the many ways we are always working to serve our customers better. With one click on the new outage map, customers can view up-to-the-minute outage information, including the number of customers affected, the time and cause of the outage, and an estimated time of restoration. That feature provides customers with outage information and updates in the method they chose— text message, email, or phone.

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LIVE MAP: Massachusetts power outages

eversource outage map

These upgrades highlight the many ways we are always working to serve our customers better. . Customers can view up-to-the-minute outage information, including the number of customers affected, the time and cause of the outage, and an estimated time of restoration. Eversource says customers can now also report an outage by using new features on the enhanced map. Customers can also now report an outage using new features on the enhanced map. Penni Conner, senior vice president and chief customer officer at Eversource, said the upgrades came out of customer engagement efforts by the company.

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Eversource Launches Enhanced Outage Map

eversource outage map

The map also shows outages in Massachusetts and Vermont, other states Eversource serves. Customers have since shared positive feedback with the energy company related to the availability of more timely information. The map below displays power outage data reported to the Massachusetts Emergency Management Agency by National Grid, Eversource and Unitil. Eversource launched the first phase of the outage communication system upgrade in December 2016, with the enhanced customer notification system. As part of its ongoing efforts to better meet the needs of customers, Eversource now has a new, state-of-the-art outage map that provides comprehensive information allowing customers to zero-in on details related to an outage at their home or business. These upgrades highlight the many ways we are always working to serve our customers better. Please note that Eversource does not serve all Connecticut towns and that some towns are served by other electric utilities, in addition to Eversource.

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Eversource Launches New, State

eversource outage map

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Power Outage

eversource outage map

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LIVE MAP: Massachusetts power outages

eversource outage map

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